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Troubleshooting Access to E-Resources: UpToDate

Access On and Off-Campus

When you first connect to UpToDate, you may be prompted to create a personal account. Most users should skip this step and continue to the search screen.

You can connect to UpToDate on your mobile device without downloading anything at all. The responsive website design adapts to the size of your screen. However, if you prefer, you can download the UpToDate app for iOS or Android and use it with a personal account.

Creating a Personal Account

Current practitioners may find an optional personal account useful. After connecting to UpToDate, click the login link on the top right of the screen and then create or enter your UpToDate username and password. These credentials are not the same as your SU network login. Chrome browser seems to work better than Safari.

Renewing a Personal Account

Personal accounts must be renewed every 90 days. If your personal account has lapsed, connect to UpToDate through the library's link to re-verify your affiliation with Shenandoah University. Then log in with your personal account.