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Interlibrary Loan (ILL) Information: Home

Interlibrary Loan (ILL) Information

Shenandoah University Libraries use the WorldShare ILL platform to manage interlibrary borrowing and lending.

Accessing Your ILL Account

Sign in to your account from the library home page or the upper right corner of the screen in WorldCat Discovery. We recommend using the Chrome browser.

Log in to Interlibrary Loan using your SU email address and password. If prompted to select a service, choose "SU Current Student, Faculty, & Staff."  To simplify future logins, you can check the box to remember your selection.

Select a service

login screen

Later, you can log in to monitor the status of your interlibrary loan requests and to access PDF copies of articles provided to you. 

Requesting Items

To request a journal article, please use this article request form.

To request a physical books, a copy of a book chapter, a score, or audiovisual media, please use this book request form. At this time, entire ebooks are not available to borrow through interlibrary loan.

Before you submit an interlibrary loan request, please check for available content in these locations:

Please allow two weeks for delivery of books via interlibrary loan. Digital copies of articles typically arrive within three days.


If you have questions regarding interlibrary loan or document delivery, please call the Interlibrary Loan Office at (540) 545-7318, toll-free at (877) 289-4611, or email Sharon Gochenour at

Additional Information

Interlibrary Loan (ILL) is a service provided exclusively for current SU students, faculty and staff. Books, scores and copies of journal articles needed for research may be borrowed or copied from other libraries in Virginia or elsewhere in the United States. This service is available for items not owned by the University Libraries, or items that are missing or damaged.

Required textbooks may not be requested through Interlibrary Loan. Students should contact the university bookstore for information on purchasing or renting textbooks that are required for current courses.

Faculty members may request the purchase of materials to be used for classes by submitting the form on the Requesting Materials for the Collections page.

Some SU students who receive their instruction off-campus (distance education) may request the document delivery of books and journal articles. For more information, see the Materials by Mail page or contact Access Services Coordinator Bridget Reddy.

The library will not process any ILL requests if the patron has overdue ILL items or charges. Loans not picked up within 30 days will be returned to the lending library.

The library subsidizes part or all of the cost of interlibrary loans for students. Faculty members are responsible for any costs incurred by their requests. In addition to borrowing fees, there may be copyright royalty fees for certain copies.  We request that faculty supply a budget code if they wish to charge ILL fees to a departmental account.

Community users, including members of the Friends of the Library, are referred to the Handley Regional Library for interlibrary loan service. We are unable to provide interlibrary loan service to community users.

Copyright law specifies that photocopies received through interlibrary loan are not to be used “for any purpose other than private study, scholarship or research.” The library reserves the right to refuse an interlibrary loan copying request if, in its judgment, fulfillment would violate the copyright law.